The outage began around 8:30AM ET
Players are experiencing a number of issues with the PlayStation Network right now, affecting the PS Store, PS Now cloud gaming services, as well as any games, apps, or features that require a network connection. PlayStation’s status page currently says “some services are experiencing issues” and notes that problems began at around 8:30AM ET this morning.
The problem doesn’t seem to be affecting everyone, as some staffers at The Kupon4U had PlayStation Plus errors while trying to play Elden Ring, but for others, things are working just fine. There may be a regional aspect to the problem — so far, everyone we’ve checked in the Midwest has a fully operational PS5, but in New York, everyone is getting error messages.
According to Sony’s message, the outage is affecting all platforms, including the PS5, PS4, PS3, PS Vita, and the web. Its status page says the company is currently working to resolve the issues rippling across its online services. Some players are also reporting issues with their PS Plus subscription and are receiving errors when trying to launch games or access cloud saves. It’s unclear whether this has anything to do with the just-released system update for PlayStation 5 and PlayStation 4 systems.
PlayStation’s Japanese Twitter account also confirmed the network outage. “PSN™ (including PlayStation® Store) may not be available at this time,” a translated version of the tweet reads. “We apologize for any inconvenience caused to our customers. We are conducting an investigation and restoration work, so please wait for a while.”
There currently isn’t a timeline for when PlayStation’s services will be fully restored. The Kupon4U reached out to PlayStation with a request for comment but didn’t immediately hear back.
Update March 23rd 9:53AM ET: Added notes about regional reporting of the outage.