HBO understands a trouble influencing a “small portion” of customers with Fire television tools
Besides unreleased and also vanishing material, there have actually been lots of grievances regarding the HBO Max streaming applications given that they introduced. Still, they’ve normally stood up well under the stress and anxiety of bests for material like Tenet, Wonder Woman, The Matrix, or Westworld, however, for HBO there might not be anything like a Game of Thrones best.
Tonight’s launching of the program’s offshoot, House of the Dragon, is the initial preference of a brand-new GOT experience inside HBO Max, and also while lots of people attempting to stream the best episode are viewing without a trouble, others claimed the application collapsed on them, or paniced once it surpassed the pre-show intro trailer.
Based on records seen on Twitter, Reddit, and also in other places, it shows up that the majority of individuals having issues are utilizing an Amazon Fire television system, or a Fire Stick. It’s vague why that application, specifically, would certainly have issues, yet if you’re utilizing it and also you can’t view, you might intend to attempt changing if you can’t wait to see all the Targarayens going at it. If it’s your primary streaming gadget, another item of recommendations individuals have actually reported success with is to develop a brand-new account.
In a declaration emailed to The Kupon4U, HBO’s Chris Willard claimed, “House of the Dragon is being successfully viewed by millions of HBO Max subscribers this evening. We’re aware of a small portion of users attempting to connect via Fire TV devices that are having issues and are in the process of resolving for those impacted users.”
Whatever the problem is, don’t anticipate to see this repeat in future periods — by following year, they’ll have a brand-new application anyhow.
Update August 21st, 10:40PM ET: Updated with declaration from HBO.